TERMS AND CONDITIONS
TERMS AND CONDITIONS – House of Racket
Welcome to House of Racket. These Terms & Conditions govern your use of our website and services. By accessing or using our website (www.houseofrackets.com), you agree to be bound by these terms. Please read them carefully.
1. General
This website is owned and operated by House of Racket, registered under the Companies Act, with its head office located in Mahasamund, Chhattisgarh. All content on the site, including product descriptions, images, text, and pricing, is subject to change without notice. By placing an order, you confirm that you are at least 18 years old or are using the site under parental or guardian supervision.
2. Ownership of Content
All content on this site including text, images, graphics, logos, and software is owned by House of Racket or its content providers and protected by intellectual property laws. Reproduction, distribution, or use of any content without written permission is prohibited.
3. Misuse of the Website
Users may not post or transmit unlawful, defamatory, obscene, or harmful material or use the site for unsolicited commercial communication. Violations may lead to account suspension or legal action.
4. Copyright Policy
House of Racket is not liable for content posted by users and cannot guarantee its accuracy. Content violating copyright or any law may be removed without notice. By using the site, users agree to waive legal claims related to such content.
5. Trademarks
All trademarks used on the site are the property of House of Racket unless otherwise stated. Unauthorized use of any trademark, logo, or brand is strictly prohibited.
6. Product Information
While we strive for accuracy, actual product colors and details may vary. Prices and availability are subject to change at any time without notice.
7. Orders and Cancellations
We reserve the right to accept or decline orders. Cancellations may occur due to unavailability, pricing errors, or other factors. Refunds will be processed promptly where applicable.
8. Payment
We accept payments via Credit/Debit Cards, Net Banking, UPI, Wallets, and Cash on Delivery (COD). Transactions are processed securely.
9. Shipping and Delivery
All orders are eligible for free shipping across India. Orders ship within 48 hours and are delivered in 4–7 business days. Delays may occur due to external factors.
10. Returns and Exchanges
Returns are accepted within 14 days of delivery. Items must be unused and in original packaging. Refer to our Return, Exchange & Refund Policy for full details.
11. Non-returnable Products
Customized items and certain hygienic products are non-returnable. These include strung rackets, socks, towels, wristbands, and shuttlecocks.
12. Limitation of Liability
We are not liable for damages or losses resulting from website use or product usage. This includes delays, inaccuracies, or service interruptions caused by third-party services.
13. Privacy Policy
Your personal information is handled as per our Privacy Policy. We respect your privacy and do not share data without consent.
14. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our website shall be subject to the jurisdiction of courts in Mahasamund, Chhattisgarh.
📩 Contact Us
If you have any questions regarding these Terms & Conditions, contact us at:
- Email: support@houseofracket.in
- Phone: +91-76920-50444